Quick Checklist
- PDF exported at print quality, one page per side.
- Cut size plus 3 mm bleed on every edge, so 85 × 55 mm business cards are supplied at 91 × 61 mm.
- Text and logos 3 mm inside the cut line.
- 300 dpi images at the printed size; 150 dpi is enough for banners and posters.
- CMYK colour, fonts embedded or converted to outlines.
- No crop marks, guides or template layers left in the file. Canva is the one exception: its Crop marks and bleed download is how it adds the bleed, and the uploader leaves the marks out.
File Types
| Format | Best for | Notes |
|---|---|---|
| Everything | Keeps text sharp and colours accurate. Export as PDF/X-1a or "High Quality Print" with bleed included and marks switched off. | |
| JPG | Photographs, flat designs | Save at maximum quality. Text in a JPG prints slightly softer than in a PDF. |
| PNG | Logos, designs with flat colour | Transparent areas print as white. |
| Word, PowerPoint | Documents | Our team converts these and emails a proof. For an instant proof, save as PDF first (File, Save As, PDF). |
Limits per upload: MB per file, pages, files. Password-protected PDFs cannot be read, so remove the password first.
Bleed, Cut Line and Safe Area
So a design is always made at the cut size plus 6 mm overall: 3 mm on every side. If your file is supplied at the cut size with no bleed, the uploader can add it by mirroring the edges, stretching them, extending a flat colour or slightly enlarging the design, and shows you which looks best.
Sizes by Product
| Product | Cut size | Supply at (with bleed) | Safe area |
|---|---|---|---|
| Business Cards | 85 × 55 mm | 91 × 61 mm | 79 × 49 mm |
| Folded Business Cards | 85 × 55 mm folded (170 × 55 or 85 × 110 flat) | Flat size + 6 mm | 3 mm inside each panel |
| A6 Flyers, Postcards | 105 × 148 mm | 111 × 154 mm | 99 × 142 mm |
| A5 Flyers, Leaflets, Booklets | 148 × 210 mm | 154 × 216 mm | 142 × 204 mm (booklets 138 × 200) |
| DL Flyers, Compliment Slips | 99 × 210 mm | 105 × 216 mm | 93 × 204 mm |
| A4 Flyers, Letterheads | 210 × 297 mm | 216 × 303 mm | 204 × 291 mm |
| A3 Posters | 297 × 420 mm | 303 × 426 mm | 291 × 414 mm |
| Folded Leaflets | Flat size of the chosen fold (A4 to A5, A4 to DL and so on) | Flat size + 6 mm | 3 mm inside each fold and edge |
| Roller Banners | 800 × 2000 mm visible (850, 1000, 1200, 1500 mm widths available) | 806 × 2006 mm: the visible area plus 3 mm bleed. Nothing extra for the cassette, we add it | Keep the bottom 100 mm to background only, and text 3 mm inside the sides |
| PVC and Mesh Banners | Your size, for example 2000 × 1000 mm | Cut size + 50 mm: 25 mm bleed on every side (the uploader adds it if your file is cut size) | Keep text 36 mm from every edge: hems and eyelets sit in this band |
| Feather and Teardrop Flags | The flag shape, for example a small feather 630 × 1860 mm | Cut size + 50 mm: 25 mm bleed round the shape. Our template draws the outline | 30 mm inside the cut line; the pole sleeve runs down the left edge |
| Stickers and Labels | Chosen size, for example 25 mm circle or 63.5 × 46 mm | Size + 6 mm | 3 mm inside; allow slight movement on the cut for circles and ovals |
| NCR Pads | A4, A5, A6 or DL | Cut size + 6 mm | Leave the top 10 mm clear for the glue edge |
Large-format artwork can be built at 50% or 25% scale to keep files small: say so in your order notes and we scale it back up. Resolution should then be 300 dpi at the reduced size.
Resolution
Resolution is measured at the printed size, not the file's own dimensions. A 1000-pixel-wide image is 300 dpi on a business card and 25 dpi on a banner.
| Aim for | Acceptable | |
|---|---|---|
| Cards, flyers, leaflets, booklets, stickers | 300 dpi | 200 dpi |
| Posters, A3 and A2 | 200 dpi | 150 dpi |
| Roller Banners, PVC Banners, Signs | 150 dpi | 100 dpi (viewed from a distance) |
Vector artwork (logos and text made in Illustrator, InDesign, Affinity or Canva and exported as PDF) has no resolution limit and prints sharp at any size. Enlarging a small image in your design software does not add detail: ask for the original from the photographer or designer instead.
Colour
Screens mix light (RGB), presses mix ink (CMYK). Bright blues, greens and oranges on screen print a little duller. For predictable colour, design in CMYK or convert before exporting. RGB files still print: we convert them on the press and the uploader warns you where the shift will be most visible.
- Rich black for large black areas: C60 M40 Y40 K100. For body text use plain K100 so it stays crisp.
- Total ink below 300% to avoid wet, slow-drying print.
- Pantone references are matched as closely as four-colour print allows unless you have ordered a spot-colour product.
- Remove overprint settings unless you mean them: a white logo set to overprint disappears.
Fonts and Text
- Embed all fonts when exporting, or convert text to outlines or curves. The uploader checks this and tells you if a font is missing.
- Minimum sizes: 6 pt for body text in black, 8 pt for coloured or reversed-out text, 0.25 pt for thin lines.
- Check spelling, phone numbers, dates and prices before you upload. The pre-print check looks at how the file prints, never at what it says.
Double-Sided and Booklets
- Supply double-sided work as a two-page PDF, front then back, both the same way up. The uploader shows both sides on the proof.
- Booklets: one PDF with single pages in reading order, the front cover first. Page counts must divide by 4 for stapled booklets. Do not supply printer spreads.
- Different designs in one order (for example five business card names): one file per design, uploaded together, and choose the number of designs on the product page.
The Pre-Print Check
Every upload goes through the same ten-point check in your browser, before anything reaches us:
- File opens cleanly
- Page size against the product
- Orientation
- Bleed present or added
- Safe area
- Resolution at print size
- Fonts embedded
- Colour mode
- Page count
- Print-ready file produced
You then see a live proof with the cut line and safe area drawn on, choose how the design sits if the shape differs, confirm the points that matter and approve. A print-ready PDF is made from your approval and the job is queued. That is the whole check: automatic and technical. It does not read your wording, names, phone numbers, addresses or dates, and it does not make low-resolution pictures sharper. Those are yours to check, and what you approve is exactly what prints.
Templates
Each product page has an Artwork Templates section with downloadable layouts for popular design applications, sized with bleed and safe area already drawn on guide layers. Open the product you are ordering, scroll to Product Details and choose your application. Delete the guide layers before you export.
Build a Template for Any Size Browse Products for Templates
Folded Leaflets: Panels and Folds
A folded leaflet is one flat sheet with fold lines. Design it flat, outside on one page and inside on the other, and keep every panel's content inside its own safe area so nothing crosses a fold. The panel that folds inside is 2 to 3 mm narrower on a roll fold and a gate fold; a Z fold has three equal panels. Download the template for the fold you ordered and the panels are already drawn.
- Half fold A4: two panels of 148.5 mm. Front cover is the right-hand panel of the outside page.
- Roll fold A4 to DL: outside panels 97, 100, 100 mm from the left; inside 100, 100, 97 mm.
- Z fold A4 to DL: three panels of 99 mm, no tuck.
- Gate fold: two outer flaps of 1 mm less than half the centre panel.
Large Format: Banners, Posters and Signs
Big print follows the same rules with two differences. First, resolution: a banner is read from metres away, so 100 to 150 dpi at the finished size is plenty, and vector logos and text do not need resolution at all. Second, scale: design at the finished size, or at exactly 50% or 25% and tell us in the notes; the uploader scales in proportion and says so in the check.
- Bleed: PVC and mesh banners carry 25 mm bleed; keep text 36 mm clear of the edges where the hems and eyelets go. Flags carry 25 mm bleed and a 30 mm safe area.
- Roller banners: supply the visible area (800 × 2000 mm on a standard banner) plus 3 mm bleed; nothing extra for the cassette, we add it. Keep the bottom 100 mm to background only and the main message in the top two thirds.
- Rigid signs and boards: 3 mm bleed, corners are cut square unless you ask for rounded.
- Stickers cut to shape: include the cut path as a separate spot colour named CutContour, or ask us to set up the cutting for you (the product page shows any set-up charge).
Spot UV and Foil
Raised spot UV (a clear gloss you can feel) and gold or silver foil are added after printing, on laminated card, and only where a separate finish layer says so. Choose the finish on the product page first. In our online designer the Finishes tool makes the layer for you: tap what should shine, pick pieces from your layers, choose a colour, add a gloss panel or upload a black and white layer. If you send your own files, add one layer page for each finish on each side, after the artwork pages.
- One solid colour where the finish goes, 100% black (C0 M0 Y0 K100) or 100% magenta (C0 M100 Y0 K0), and white everywhere else. No greys, tints, gradients, transparency, shadows or effects: the finish is either there or it is not.
- Vector shapes only, never a JPEG or another picture, at the same size as the artwork, 3 mm bleed included, with every shape copied into exactly the same place.
- Page order: the printed front, the printed back, then the finish layer for the front and the one for the back, foil before spot UV, for example 3 Front Gold Foil, 4 Front Spot UV, 5 Back Spot UV. Separate files are fine too, named front, back, gold-foil-front, spot-uv-front.
- Fine detail: lines of 1 pt (0.35 mm) or more and text of 8 pt or more (10 pt for fine serif fonts), spot UV on less than 25% of the page, and we recommend 1 mm between raised areas and 0.5 mm between foiled ones.
- Under the foil: foil goes on after printing and cannot be printed over, so nothing prints directly under it; the background can stay. Our designer and our upload check take it out for you unless you choose Print Colour Under the Foil.
- Edges and folds: keep finishes 3 mm inside the cut line and 3 mm either side of a fold, and allow up to 0.5 mm of movement between the finish and the print.
- Sides: spot UV can go on the front or on both sides (both sides needs lamination on both sides); foil goes on the front.
- White ink on clear labels and stickers: clear film has no white of its own, so colours look thin and see-through unless white is printed underneath. Choose the clear material on the product page, then make the white layer the same way: solid black where white should print, nothing where the film should stay clear, on its own layer or page named White. Keep it a hair smaller than the colours above it so no white rim shows at the edge. White text and white shapes need white ink too, so mark them on the layer.
How the finish layer works, the two ways to make it, fine detail, good ideas and a checklist, to read online or keep as a PDF. Our free templates add the layer pages for your size, already drawn.
Export Settings by App
| App | How to export | Watch out for |
|---|---|---|
| Canva | Share, Download, PDF Print, tick Crop marks and bleed, colour profile CMYK. | Free images are often low resolution; check them at 100% zoom. Fonts are embedded. |
| Adobe Illustrator | Save As PDF, preset PDF/X-4, Marks and Bleeds: use document bleed 3 mm, no marks. | Outline text (Type, Create Outlines) if you used unusual fonts. Embed placed images. |
| Adobe InDesign | Export, Adobe PDF (Print), PDF/X-4, use document bleed settings, no marks, single pages not spreads. | Preflight panel shows missing links and fonts before you export. |
| Photoshop | Set the canvas to the size plus bleed at 300 dpi before you start; save as PDF or flattened TIFF. | Text in Photoshop is pixels once flattened; keep it large and crisp. |
| Affinity Designer and Publisher | File, Export, PDF (for print), include bleed, PDF/X-4. | Rasterise unsupported effects on export. |
| Word and PowerPoint | Set the page size to the finished size plus bleed first, then Save As PDF, Standard quality. | Word cannot do CMYK or true bleed. Upload it and the uploader fits it to the page; check the proof before you approve. |
| Phone Photos and Screenshots | Send the original file, not a WhatsApp forward. | Messaging apps shrink images. Use email, a cloud link or the uploader. |
The Sixty-Second Check Before You Upload
- Open the PDF and zoom to 100%: is every photo sharp?
- Check the page size in the PDF reader: finished size plus 6 mm each way?
- Spelling, phone numbers, prices, dates, web address: read them backwards.
- Is anything important within 3 mm of the edge?
- Two-sided: is the back the right way up and the right way round?
- Rich black for big black areas (60, 40, 40, 100), plain black for text.
- No crop marks, template guides or hidden layers left on.
Common Mistakes We See Every Week
- Text sitting right on the edge, lost to the trim. Keep it 3 mm in.
- A design at the cut size with a white border added in the software "to be safe": the border prints.
- Screenshots and web images, 72 dpi, that print blurred.
- A portrait design ordered as a landscape product, or the other way round. The uploader turns the product to suit where it can, and tells you.
- Template guides, or crop marks drawn into the design itself, left visible: they print too.
- A PDF exported with the "smallest file size" preset, which compresses the images.